CCMA Ireland - Contact Centre Management Association
The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.
Networking Events
September 2010
Eircom - Managing The Customer Experience Through Sales and Service
08/09/2010 | Gresham Hotel, O'Connell Street, Dublin 1.
More Info| Book NowTraining
CCMA Skillnet funding for training, education and development programmes.
A full schedule of training programmes and details of how to avail of Skillnet funding are available for download.
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The CCMA Irish Contact Centre and Shared Services Awards 2010 have been announced
Application pack with details of categories and criteria for application are available for download
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Corporate Members Include:
- 11 8 90
- 3
- Abtran
- All n One Ltd
- Allergan Pharmaceuticals Ireland
- Arise Europe
- AXA
- Bank of America
- Bank of Ireland
- Bord Gáis Energy
- Bord Gáis Networks
- Calor Gas
- Capita
- Capstone Intelligent Solutions Ltd
- CCMA
- Cisco
- COLT Telecom
- Commission for Communications Regulation (ComReg)
- Conduit Ltd
- Cook Ire.
- CPL Managed Services
- CPM
- Cronin Marketing Communications
- Cuisine De France
- DELL
- DHL
- Diageo Ire.
- Diageo Northern Ire.
- Distinct Consulting
- Eircom
- Eircom Phonewatch
- ESB
- Europ-Assistance
- Evolve
- Experian QAS
- FBD Insurance Plc
- Fexco
- Friends First
- gem
- Gift Voucher Shop
- Global Taxis
- Greenstar
- IDA Ireland
- Intellicom
- Irish Distillers Pernod Ricard
- Irish Life & Permanent
- IT Solutions Ltd
- Kaptec
- McAfee Ireland Ltd
- Meteor
- NRC
- O2
- One Direct
- Plantronics
- Power Leisure Bookmakers
- Reed Specialist Recruitment
- Rigney Dolphin
- Sage
- Sentient Solutions Ltd.
- Service Source
- Siemens
- SouthWestern
- SpeechStorm
- Sporting Bet
- Sykes
- Talk Talk
- The Response Group
- Tote Ireland Limited
- UPC
- VHI Healthcare
- Vodafone
- VoxPro
- Wren Data
- Zurich Insurance Ire. Ltd. t/a Eagle Star
Benchmarking
CCMA in conjunction with CCR (Contract Centre Research) are delighted to offer our members a comprehensive benchmarking programme.
More InfoNews
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