2010 Awards Winners

Congratulations to all the winners of an Irish Contact and Shared Services Award 2010.

Bord Gáis Networks – Contact Centre of the Year 2010

Abbott Ireland Best Small or Growing Shared Services Centre
Accenture International Shared Services Centre of the Year
All n One Best New Product or Service & Contact Centre Supplier of the Year
Bank of America Contact Centre Agent of the Year & Commendation on Commitment to Ability
Bord Gáis Networks Best Quality Measurement Programme
Capita Outsource Partner of the Year
Dell Best Technical Support Centre & International Contact Centre Manager of the Year
Diageo Ireland Contact Centre Manager of the Year
Paddypower.com Best Use of Technology
Sage Ireland Best Customer Service Delivery
UPC Best Customer Retention Programme
Vodafone Best Training Programme & Best Sales or Telemarketing Campaign
Zurich Contact Centre Team Leader of the Year