The 2012 Irish Contact Centre and Shared Services Awards will take place on Saturday 17th November in the Burlington Hotel Dublin.
Please download the application pack below to find details of the categories and criteria for entry for the 2012 Irish Contact Centre and Shared Services Awards.
Please note that there is one new category this year - Best Adoption of Social Media.
The deadline for entries is 5 p.m. Monday 10th September 2012. Entries will only be accepted via e-mail to firstname.lastname@example.org no hard copies are accepted.
For more information on the awards or if you are interested in sponsoring an award please contact Dorothy@ccma.ie
A recording of the judges webinar for the 2012 awards held on 19th July can be seen below -