Monthly Archives: July 2013

The changing face of Contact Centres: Social Media Is Transforming Customer Service

Posted on July 16, 2013 by guest-blogger

This blog post was posted by one of the CCMA…

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Only 18% of employees trust their leaders!

Posted on July 12, 2013 by guest-blogger

Maurice Whelan, Managing Director of Unleash Potential examines the impact…

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Launch of 2013 Irish Contact Centre & Shared Services Awards

Posted on July 9, 2013 by Dorothy O'Byrne

2013 Irish Contact Centre & Shared Services Awards The 2013…

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