Author Archives: Dorothy O'Byrne

Happy Christmas from CCMA

CCMA Ireland donated over 4,000 euros to Childline on behalf…

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Chatbots and AI are Here to Stay

Our CCMA Silver sponsor, Webio, is hosting a webinar Friday, December…

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Three Tips to Help You With Cloud Migration

Enda Kenneally, VP of Sales and Business Development with CCMA…

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Highlights from the Irish Customer Contact and Shared Services Awards 2017

Amazing night of fun and success! Congratulations to all the…

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Countdown to 2017 Irish Customer Contact & Shared Services Awards

The big night will soon be here! CCMA’s biggest industry…

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2017 CCMA Awards Streamed Live

Awards ceremony streamed live… We are delighted to announce that…

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Shortlist announced for Irish Customer Contact & Shared Services Awards 2017

43 Companies are shortlisted for 2017 awards… CCMA are delighted…

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Drive Fast and Efficient Digital Self-Service Across Your Enterprise

Learn How Intelligent Knowledge Management Helps. Technology and Innovation leaders…

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Build a Contact Centre in Only 2 Weeks

Event: Build a Contact Centre in 2 weeks Join us…

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Countdown to CCMA Awards 2017 – Time To Start Writing

As the deadline for 2017 submissions looms we thought we…

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