Author Archives: Dorothy O'Byrne

Countdown to CCMA Awards 2017 – Time To Start Writing

As the deadline for 2017 submissions looms we thought we…

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CCMA Leadership Summit 2017-Review

Round up from the CCMA 2017 leadership Summit What a…

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Countdown to CCMA Customer Experience Conference 2017

CCMA Customer Experience Leadership Summit live From Killashee Houseā€¦ We…

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CCMA Leadership Summit 2017 – Streamed Live

Live Streaming of CCMA Customer Experience Leadership Summit We are…

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CCMA Leadership Summit 2017 – CX 2020 Digital, AI and Wellbeing

The CCMA annual conference will take place on Thursday 25th…

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Workplace Wellbeing Day 2017

CCMA Celebrates Workplace Wellbeing day 2017   CCMA Ireland are…

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The Learning & Development Pathway of an Advisor

CCMA Members Forum: Vhi Healthcare Showcasing The Learning & Development…

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Happy Christmas

CCMA Ireland donate over 5,000 Euro to Childline on behalf…

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Photos from 2016 CCMA Awards

Oh What a Night! We are delighted to announce that…

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Highlights from the Irish Customer Contact and Shared Services awards 2016

What a Fantastic night! Congratulations to all the award winners…

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