Author Archives: Dorothy O'Byrne

Highlights from the Irish Customer Contact and Shared Services Awards 2017

Amazing night of fun and success! Congratulations to all the…

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Countdown to 2017 Irish Customer Contact & Shared Services Awards

The big night will soon be here! CCMA’s biggest industry…

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2017 CCMA Awards Streamed Live

Awards ceremony streamed live… We are delighted to announce that…

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Shortlist announced for Irish Customer Contact & Shared Services Awards 2017

43 Companies are shortlisted for 2017 awards… CCMA are delighted…

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Drive Fast and Efficient Digital Self-Service Across Your Enterprise

Learn How Intelligent Knowledge Management Helps. Technology and Innovation leaders…

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Build a Contact Centre in Only 2 Weeks

Event: Build a Contact Centre in 2 weeks Join us…

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Countdown to CCMA Awards 2017 – Time To Start Writing

As the deadline for 2017 submissions looms we thought we…

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CCMA Leadership Summit 2017-Review

Round up from the CCMA 2017 leadership Summit What a…

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Countdown to CCMA Customer Experience Conference 2017

CCMA Customer Experience Leadership Summit live From Killashee House… We…

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CCMA Leadership Summit 2017 – Streamed Live

Live Streaming of CCMA Customer Experience Leadership Summit We are…

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