>Category Archives: Human Resources

Unlock Learning opportunities in your Contact Centre

Contact centres: the abundance of learning opportunities Tina Forrester, Group…

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Visa Reform for Ireland’s Technical Sector

Dan Kiely, CEO of Voxpro and Board Member CCMA explores…

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Deadly Combinations for creating high performance teams

Competitive advantage through People Guest post by Dermot Maguire VHI…

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Contact Centre & Outsourcing Industry Jobs Fair 2012

Job Opportunities with leading Customer Service Organisations CCMA Ireland ┬áis…

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Addressing the Skills Gap in your organisation

How many times have you looked at the skill set…

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