>Category Archives: Uncategorized

Creating and sustaining a performance buzz

Can Gamefication motivate Contact Centre staff? Tina Forrester, Customer Services,…

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Bringing out the best in your CS team

Who is really responsible for employee development? Sara Chick, Team…

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Highlights from the Irish Contact Centre and Shared Services Awards 2014

What a night! Congratulations to all the award winners in…

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Eircodes are coming

Eircodes are coming… Is your business prepared for these new…

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Shortlist to be announced for the Irish Contact Centre and Shared Services Awards 2012

Just three weeks to the awards ceremony… After an extensive…

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Season’s Greetings and Happy New Year to all CCMA Members!

On behalf of the board of the CCMA I would…

Posted in Awards, Uncategorized | Tagged , | 1 Comment