Tag Archives: BT

BT Customer Engagement 2016 in association with CCMA

Susan NĂ­ Dhubhlaoich, Director of Ajna Marketing Zone, reviews the…

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Contact Centres get Personal

Kim Robertson, Management Consultant at BT Ireland, tackles the issue…

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CCMA Annual Conference 2012 – only two weeks to go!

Dr Nicola Millard BT Futurologist Keynote Speaker The CCMA annual…

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Clouds, Crowds and Autonomous Customers

Doing Business as Unusual in 2012 On 11th January BT…

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