Tag Archives: CCMA Network Forum

The Learning & Development Pathway of an Advisor

CCMA Members Forum: Vhi Healthcare Showcasing The Learning & Development…

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Bringing Shared Services into the Civil Service

Insight from 2015 CCMA Award Winner – PeoplePoint NSSO, DPER….

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The Rise of Digital Channels

BT Evolution Forum: The Rise Of Digital Channels In collaboration…

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Eircodes are coming

Eircodes are coming… Is your business prepared for these new…

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How to Increase Contact Centre Productivity Whilst Improving Customer Service

Anna Byrne from Scorebuddy investigates how contact centres can turn…

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Measuring Customer Effort – the only true measure of Customer Loyalty?

Quality Measurement of Customer Effort – A Bord Gais Networks…

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Learn from Xerox – International Shared Services Centre of the Year 2011

Visit to Xerox Managed Print Services Global Delivery Centre Thursday…

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February Network Forum “New World of Work”

Our February Network Forum takes place next Thursday 2nd February….

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CCMA February Network Forum – Date for your diary

The New World of Work – hosted by Microsoft and…

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