Tag Archives: High performance Teams
Bringing Shared Services into the Civil Service
Insight from 2015 CCMA Award Winner – PeoplePoint NSSO, DPER….
Winning Outsource Partner of the Year 2014 – The Abtran story
How Teamwork and collaboration helped us win Outsource Partner of…
Creating and sustaining a performance buzz
Can Gamefication motivate Contact Centre staff? Tina Forrester, Customer Services,…
Unlock Learning opportunities in your Contact Centre
Contact centres: the abundance of learning opportunities Tina Forrester, Group…
Bringing out the best in your CS team
Who is really responsible for employee development? Sara Chick, Team…
CCMA Awards 2014 – Book of the Night
Book of the Night… Learn all about the winners and…
How to Increase Contact Centre Productivity Whilst Improving Customer Service
Anna Byrne from Scorebuddy investigates how contact centres can turn…
Do you want to advance your career as a Team Leader or Supervisor in a Contact or Shared Services Centre?
Certificate in Contact Centre Management CCMA Ireland are now inviting…
Can Care Agents Sell?
Annette Hickey, Head of Customer Operations for Vodafone and Board…
Deadly Combinations for creating high performance teams
Competitive advantage through People Guest post by Dermot Maguire VHI…
Posted in Human Resources
Tagged High performance Teams, HR, Superior People Management practices
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