September 2013
- CCMA Sponsor Breakfast Briefing Technology As A Service Is It Right for your Contact Centre
- Many Contact Centres are changing the way they run their business. There is a move away from traditional on-premise solutions as companies make the transition to Technology-as-a-Service. But what does this mean for you and your contact centre? Is now the right time to consider a Technology-as-a-Service model?
- Sheloourne Hotel, St. Stephens Green, Dublin. | 05.09.2013