Upcoming Events

February 2018

01.02.2018

Sponsor Event West Unified Communications Building Rapport with the Digital Customer

Building rapport with the digital consumer: Delivering a great customer experience is all about designing interactions from the customer's point of view to meet or even exceed their expectations. This session will take a closer look at how to build a better rapport with your consumers, regardless of the channel they use, enabling you to increase customer satisfaction, loyalty and advocacy.

Location
The Westbury, Balfe Street, Dublin 2.

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Date:
01.02.2018

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November 2018

10.11.2018

CCMA Irish Customer Contact & Shared Services Awards 2018

Our annual industry awards with 17 categories, application pack will be published in June 2018.

Location
The Westbury, Balfe Street, Dublin 2.

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Date:
10.11.2018