October 5th 2017
Dell Direct EMEA Business Campus, Innovation House, Cherrywood Science & Technology Park, Dublin 18.
The agenda for this event is as follows:
- 9.00 a.m. - 9.40 a.m. - Welcome / Registration / Networking
- 9.40 a.m. - 10.00 a.m. - Welcome & Customer Experience Win 2016
- 10.00 a.m. - 10.45 a.m. Panel discussion with Industry experts – ‘Importance of a strong company culture that embraces customer experience’ . Participants in panel discussion will be:
- Rory Devitt, Group Manager, European Customer Support Team, Blizzard.
- Annette Hickey, Senior Director, Dublin Site Lead, PayPal.
- Mervyn Neary, Head of Customer Experience Change & Improvement, Sky.
- Denis Lucey, VP EMEA Customer Support Services, Dell EMC.
- 10:45 a.m. - 11.00 a.m. - Q & A
- 11.00 a.m. - 12 Noon - ProSupport Customer Site Tour (optional)
- 12 Noon - Close
Reserve a Place at This Event
Unfortunately this event is now fully booked. Please contact Dorothy at 087-2256055 if you would like any further information.