CCMA Members Forum - Dell EMC - Customer First

At this event Dell EMC will showcase their award winning Customer Support Centre. Winners of the award for Best Customer Experience 2016 Dell's strategy revolves around "effortless customer support". The team at Dell will outline key elements of this strategy including cross functional collaboration and the consistent application of innovation and creativity to their customer journeys. Dell Direct EMEA Business Campus, Innovation House, Cherrywood Science & Technology Park, Dublin 18.
October 5th 2017
 

Location

Dell Direct EMEA Business Campus, Innovation House, Cherrywood Science & Technology Park, Dublin 18.

 

The agenda for this event is as follows:

  • 9.00 a.m. - 9.30 a.m. - Welcome / Registration / Networking
  • 9:30 a.m. -  10.30 a.m. - Dell EMC ‘Customer First’ Support Services
  • 10:30 a.m. - 11.00 a.m. - Q & A
  • 11.00 a.m. - 12 Noon - Customer ProSupport Tour (optional)
  • 12 Noon - Close

 

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