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CCMA Ireland - Contact Centre Management Association

The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.

 

May 2013

CCMA Annual Conference - Our Gathering 2013 Meeting Customer Expectations Now and Into The Future
The annual conference of the CCMA will take place on this date. Details of speakers who will be participating in the conference are detailed below. This is key networking event for industry executives.
Killashee House Hotel, Naas, Co. Kildare. | 23.05.2013
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CCMA Ireland Limited Annual General Meeting (AGM)
The Annual General Meeting (AGM) of CCMA Ireland Ltd. will take place at 6.30 p.m. on Thursday 23rd May, in the Killashee House Hotel, Naas, Co. Kild...
Killashee House Hotel, Naas, Co. Kildare. | 23.05.2013
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June 2013

CCMA Sponsor Breakfast Briefing - Interactive Intelligence - Technology as a Service: Is it Right for your Contact Centre Now?
Many Contact Centres are changing the way they run their business. There is a move away from traditional on-premise solutions as companies make the transition to Technology-as-a-Service. But what does this mean for you and your contact centre? Is now the right time to consider a Technology-as-a-Service model?
Sheloourne Hotel, St. Stephens Green, Dublin. | 13.06.2013
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