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CCMA Ireland - Contact Centre Management Association

The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.

Industry News

Best In The Contact Center World Recognized in Las Vegas
10.11.2009
Sportingbet Ireland Wins Silver Medal at the 4th Annual Top performers conference in Las Vegas, Nevada USA - 6th November 2009.
 
 
University of Ulster is collaborating with an awarding winning Dublin Company to develop an innovative programme
03.11.2009
The University of Ulster are collaborating with All n One Ltd., Dublin, to develop an innovative online vocal training programme.
 
 
Stream Selected by eircom, Leading Irish Broadband provider to Provide Technical Support Solution
29.10.2009
Leading Irish broadband provider, eircom, has renewed its €13.5 million contract with Stream to provide technical support services for eircom’s residential and business broadband customers.
 
 
Sporting Bet wins Best in Customer Service Gold Medal for EMEA at the Contactcentreworld.com EMEA Awards
15.07.2009
Sporting Bet have won the Best in Customer Service Award for EMEA Region 2009.
 
 
O2 triumphs at ECCCO Awards
25.05.2009
O2 is the Irish winner of the ECCCO Award (European Confederation of Contact Centre Organisations) presented at the CCMA (UK) awards in Manchester last week.