Founded in 2014, GEMA Consulting’s mission is to empower organisations to engage with customers in an efficient and effective manner across any customer interaction. Based in Ireland and the UK, with Global customers in Europe, America and Asia Pac, GEMA have extensive experience in understanding the customer journey, anticipating the experience they expect and developing intuitive ways to engage and deliver, GEMA enables you to create and better control exceptional experiences.
For those who want to attain and retain customers, GEMA is a group of customer relationship advisors who will create and better control exceptional experiences that exceed expectation and make an impression, increasing satisfaction, loyalty and revenue and differentiating you from your competitors. GEMA partners with world leaders in customer experience platforms providing precision software that lead the way in engaging customers and refining business operations to maximise efficiencies.
For more information visit www.gema.ie