Customer Specialist with German - Wayfair

 Locations: Galway, Ireland
Categories: Customer Service

Job Description: Customer Specialist with German 

Are you an energetic, creative-minded problem solver? Do you want to start your career with a rapidly expanding online company, based in Galway? Wayfair, a growing international online retailer with offices in Berlin, London and Galway, is currently looking for bilingual German/English speaking candidates to join our team on the front line of customer service.

Successful Customer Specialists:

  • Are results driven
  • Take ownership
  • Want to use their flair for customer service to get things done for our customers.

The team is responsible for resolving the issues of customers in the UK and Germany, and helping them to find the perfect items for their home from the Wayfair website. If you are comfortable working in a multitasking role, and want to use your language skills in a professional environment – we want to meet you!

Wayfair offers a competitive salary with an additional monthly bonus scheme, with benefits including Healthcare and Gym subsidies, opportunities to upskill and monthly team nights out. We offer the opportunity to expand your knowledge base and develop your skills through e-learnings and tuition reimbursement. We are located at Wayfair House, close to the heart of Galway city.

To have a look at our office space and get an insight into our company culture, watch this video made onsite at our location in Galway: https://www.youtube.com/watch?v=bRPb288iYx8&t=2s

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, your home for affordable modern design
  • DwellStudio, a design house with a decidedly modern vibe
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.

Note: WAYFAIR is committed to an environment that provides equal employment opportunities to all employees, and qualified candidates, without regard to race, colour, religion, gender, sexual orientation, age, national origin or disability.
Tag: CSVC
Requisition ID: 6857

To apply, click this link.