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CCMA Ireland - Contact Centre Management Association

The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.

Telesales Representative - French Speaking - PayPal

Location:  Blanchardstown –  Dublin 15

The Inside Sales Representative will be responsible for converting qualified sales leads into revenue generating sales by analysing the needs and requirements of potential new customers. The SMB Representative is seen as a product expert, reference point for best practice integration, reference point for medium sized Merchants. This is a key sales position in PayPal’s expanding European sales team; the Inside Sales Representative will manage the whole sales cycle and sales closure to grow new business for PayPal.
 

  • Achieve set telesales targets
  • Follow up on qualified leads (provided by lead generators) turning them into sales opportunities and signing up those Merchants interested in using PayPal as a partner.
  • Independently managing pipeline
  • Cold calling and identifying own leads
  • Responsible for providing revenue forecasting reports on activity
  • Research market trends, opportunities and competition to support sales pitch delivery
  • Liaise with the Merchant Account Management team regarding customers that have taken up the PayPal product
  • To be involved in training and mentoring of other team members
  • Continue training and education to keep pace with product modifications, industry changes and sales knowledge
  • Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results

 

Job qualification

A. Education
Bachelor degree / BTS or leaving certificate plus relevant work experience

B. Experience
1-3 years related experience including:
Proven and strong Outbound cold acquisition sales experience within a fast paced target orientated environment
Strong phone communication skills
Proven track record in achieving sales / revenue targets

  • Fluent in French and English
  • A minimum of one year telesales experience in one or more of the following areas would be a plus:  internet company, financial institution, payments processor or telemarketing firm
  • Experience using Microsoft Office products  and experience using systems such as Gold Mine, ACT, Siebel or SalesForce.com would be a plus
  • Excellent oral and written communication experience

 

Knowledge, Skills and Abilities

 

  • Self motivated and target driven
  • Good organisation and communication skills
  • Ability to navigate corporate structures to identify decision makers and determine buying process
  • Quick learner, self driven with a good appreciation for the internet & technology
  • Creative & problem solver; organized and multi-tasker; open to new projects and tasks
  • Software/Hardware knowledge is beneficial, but not essential
  • Must be able to work independently
  • Ability to develop and maintain professional working relationships with co-workers and peers
  • Maintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

 

How to Apply

Apply online through our website:  http://jobs.ebaycareers.com/search/advanced-search/ASCategory/-1/ASPostedDate/-1/ASCountry/Ireland/ASState/-1/ASCity/-1/ASLocation/-1/ASCompanyName/-1