White Papers

Date:
11.04.2017
2017 - INSIDESALES.COM - Time Based Closing Strategies: The High Cost Of Procrastination

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Date:
11.04.2017
2017 - INSIDESALES.COM - The State Of Artificial Intelligence

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Date:
28.02.2017
2017 Accenture - AMPLIFYOU - The Technology For The People

The Accenture Technology Vision 2017, Technology for People: The Era of the Intelligent Enterprise, presents Accenture’s perspectives on how leaders should use technology to amplify and extend the power of people as consumers, workers and citizens.

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Date:
28.10.2015
2015 Deloitte Global Contact Centre Survey - Executive Summary

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Date:
28.10.2015
Deloitte - Digital contact centre

With digital channel uptake steadily increasing, a new and increasingly valuable role is emerging for Contact Centres

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