Paul Thompson

Paul currently manages supplier engagement and outsourcing efforts within the Vendor Management Office at Google. Following the completion of his Honours Degree in Computer Science from the Institute of Technology Tallaght in 2006, Paul has spent the last 16+ years working in the customer experience space for organisations such as Google, LinkedIn and Sage.

Throughout his career, Paul has held customer experience leadership roles, leading global teams dedicated to providing exceptional experiences to customers through phone, email, face to face, chat, social media and help centres to customers across the world. In addition to holding customer experience and vendor operations leadership roles, Paul has also worked within project management and internal coaching.