2013 Irish Contact Centre and Shared Services Awards

The 2013 Irish Contact Centre and Shared Services Awards hosted by the CCMA will take place on Saturday 16th November in the Burlington Hotel, Dublin.
The application pack outlining 19 award categories and criteria for entries is now available for download here.

Please note that we have one new award category this year – Support Team of the Year - to recognise support functions which enable the success of contact and shared services organisations. 

The closing date for entries is 5 p.m. Monday 9th September 2013, entries will only be accepted via e-mail.

A judges conference call will take place on Wednesday 17th July at 4 p.m. The judges call will give companies submitting entries the opportunity to ask any questions or seek clarification from the Chair of the judging panel Yvonne Keaveney. If you would like to participate in this call please register on line. 

Click here for a recording of the call.

If you have any other questions or queries relating to the awards or if you are interested in sponsorship of the awards please do not hesitate to contact Dorothy@ccma.ie