CCMA Irish Customer Contact & Shared Services Awards 2024

CCMA Ireland is delighted to announce the launch of our 2024 annual awards. We are busy planning our gala awards ceremony which will take place on Friday 22nd November in the RDS Dublin. But before then there is some work to be done! The 2024 application pack outlining the 17 award categories and criteria for entries is now available for download below.

We have made some changes to the criteria in a number of categories this year so please make sure to read the full details.

The CCMA awards offer a fantastic opportunity to showcase the work of your organisation and to recognise individual and team accomplishments over the last year in the CX industry in Ireland.

We would like to thank Workair gold sponsors for the third year of the CCMA awards, we appreciate their support for this annual industry gathering.

The closing date for entries is 5 p.m. Wednesday 4th September 2024, entries will only be accepted via e-mail. 

A judges conference call will take place at 12 noon on Friday 28th June, 2024. This will give companies submitting entries the opportunity to ask any questions or seek clarification. If you would like to participate in this call please register here.

The webinar will be for a maximum of 45 minutes.

If you have any questions or queries relating to the awards or if you are interested in sponsorship of an award category please do not hesitate to contact dorothy@ccma.ie