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10th May, 2012
Can Care Agents Sell?
03rd May, 2012
CCMA Annual Conference 2012 - only two weeks to go!
20th April, 2012
Deadly Combinations for creating high performance teams
16th April, 2012
CCMA Annual Conference Wednesday 16th May Carton House
02nd April, 2012
Jobs Fair Highlights Vibrancy of Contact Centre Industry in Ireland
16th March, 2012
10 days to go to Industry Jobs Fair 27th March Burlington Hotel
08th March, 2012
Contact Centre & Outsourcing Industry Jobs Fair 2012
05th March, 2012
Measuring Customer Effort - the only true measure of Customer Loyalty?