Blog

10th May, 2012

Can Care Agents Sell?

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03rd May, 2012

CCMA Annual Conference 2012 - only two weeks to go!

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20th April, 2012

Deadly Combinations for creating high performance teams

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16th April, 2012

CCMA Annual Conference Wednesday 16th May Carton House

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02nd April, 2012

Jobs Fair Highlights Vibrancy of Contact Centre Industry in Ireland

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16th March, 2012

10 days to go to Industry Jobs Fair 27th March Burlington Hotel

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08th March, 2012

Contact Centre & Outsourcing Industry Jobs Fair 2012

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05th March, 2012

Measuring Customer Effort - the only true measure of Customer Loyalty?

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