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12th September, 2018
Learn How the Role of the Contact Centre is Evolving
02nd July, 2018
It’s That Time Again - CCMA Awards 2018 Are Fast Approaching
01st June, 2018
Conversational Interfaces - The Rise of The Machines
23rd May, 2018
CCMA Leadership Summit 2018 - Streamed Live
01st May, 2018
CCMA CX Summit 2018 Announcement
21st February, 2018
Remote Working is Transforming the Contact Centre Industry
06th February, 2018
Welcoming our new CCMA Board in 2018
25th January, 2018
BT’s Digital Customer Insights Report