Blog

12th September, 2018

Learn How the Role of the Contact Centre is Evolving

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02nd July, 2018

It’s That Time Again - CCMA Awards 2018 Are Fast Approaching

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01st June, 2018

Conversational Interfaces - The Rise of The Machines

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23rd May, 2018

CCMA Leadership Summit 2018 - Streamed Live

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01st May, 2018

CCMA CX Summit 2018 Announcement

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21st February, 2018

Remote Working is Transforming the Contact Centre Industry

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06th February, 2018

Welcoming our new CCMA Board in 2018

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25th January, 2018

BT’s Digital Customer Insights Report

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