>Category Archives: Research

BT’s Digital Customer Insights Report

Posted on January 25, 2018 by Dorothy O'Byrne

Joseph Walsh, Commercial and Marketing, BT Communications Ireland Ltd., sponsors of…

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CCMA Ireland Launch Results of Talent Management Survey

Posted on May 30, 2016 by Dorothy O'Byrne

Ireland continues to be ‘global hub’ for customer services The…

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CCMA Ireland Launch 2014 Industry Report

Posted on August 29, 2014 by Dorothy O'Byrne

Irish Contact Centre Industry Continues to Grow at Significant Pace…

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