Upcoming Events

June 2018

27.06.2018

CCMA Members Forum - Vhi Healthcare - Customer Service - A Never Ending Journey

Vhi Healthcare were the winners of the award for Customer Contact Centre of the Year - Medium at the 2017 CCMA Awards. The company was recognised for continuing to place their customers at the forefront of their customer service operation, by creating a culture where team members embrace all things customer and focus on performance improvements and advancements, all in the pursuit of operational and service excellence. A never-ending journey……. At this forum Vhi Healthcare will showcase their award winning centre.

Location
Vhi Healthcare, Vhi Business Centre, IDA Business Park, Purcellsinch, Dublin Road, Kilkenny.

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Date:
27.06.2018

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September 2018

05.09.2018

CCMA Members Forum - Virgin Media - Creating Red Hot Customer Experiences by Making Good Things Happen

Winners of the 2017 award for Best Customer Experience at this members forum Virgin Media will outline their Customer Centric Culture and showcase their award winning centre.

Location
Virgin Media, Customer Service Centre, Limerick Enterprise Development Park, Roxboro Road, Limerick.

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Date:
05.09.2018

Book Now

November 2018

10.11.2018

CCMA Irish Customer Contact & Shared Services Awards 2018

Our annual industry awards with 17 categories, application pack will be published in June 2018.

Location
The Westbury, Balfe Street, Dublin 2.

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Date:
10.11.2018