Dean Hotel, 33 Harcourt Street, Dublin 2.
CCMA Sponsor Event
Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation
Join us for an insightful session on revolutionising contact centres through the strategic integration of AI, automation, and scalable solutions. Discover innovative approaches to empower efficiency, elevate customer satisfaction scores, and create unparalleled customer experiences. Through real-life use cases and compelling case studies, we'll explore the intersection of technology and human touch, providing actionable takeaways to propel your contact centre into the future.
Telus International, North Dock, Dublin 1, D01 X7H6.
CCMA Member Forum
CCMA Members Forum - TELUS International - Emerging Trends & Innovations: Shaping the Future of CX in Ireland
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One Microsoft Place, South County Business Park, Carmanhall, Leopardstown, Dublin, D18 P521.
CCMA Sponsor Event
CCMA Sponsor Event - NICE, Microsoft and IBM - Mastering the Art of Contact Centre Talent Retention in the AI era.
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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.
CCMA Workshop
Webinar 12 noon
CCMA Sponsor Event
Uber Limerick Centre of Excellence, 47 Thomas Street, Limerick.
CCMA Member Forum
CCMA AGM Webinar 4.30 p.m.
CCMA Member Forum