September 5th 2018
Virgin Media, Customer Service Centre, Limerick Enterprise Development Park, Roxboro Road, Limerick.
|10.00 - 10.30 a.m.||Registration/Networking/Coffee|
|10.30 - 10.50 a.m.||Welcome - Driving a Customer Centric Culture from the Top Down|
|10.50 - 11.15 a.m.||Making it Easy for our Customers & Our Employees|
|11.15 - 11.45 a.m.||Delightfully Surprising Innovation|
|11.45 - 12.15 p.m.||Closing the Loop with our Customers through NPS and Complaints Strategy|
|12.15 - 12.30 p.m.||Q & A|
|12.30 - 1.30 p.m.||Tour of the Contact Centre (optional)|
Please note competitors to Virgin Media are kindly requested not to attend this event.
Reserve a Place at This Event
Unfortunately this event is now fully booked. Please contact Dorothy at 087-2256055 if you would like any further information.