Webinar 12 noon
CCMA Sponsor Event
CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.
Join evcoms & Verint for an exclusive showcase featuring an in-depth demo of the Interaction Wrap-Up Bot and its dynamic collaboration with the Containment Bot. Witness firsthand the seamless synergy of bots working together to revolutionise customer interactions. Discover how these Verint Bots empower agents, reducing Average Handling Time (AHT) while enhancing efficiency.
Workhuman, Unit 18 Beckett Way, Park West Business Park, Dublin 12, D12 R297.
CCMA Member Forum
CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner
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Dean Hotel, 33 Harcourt Street, Dublin 2.
CCMA Sponsor Event
Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation
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Telus International, North Dock, Dublin 1, D01 X7H6.
CCMA Member Forum
CCMA Members Forum - TELUS International - Emerging Trends & Innovations: Shaping the Future of CX in Ireland
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One Microsoft Place, South County Business Park, Carmanhall, Leopardstown, Dublin, D18 P521.
CCMA Sponsor Event
Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.
CCMA Workshop
Webinar 12 noon
CCMA Sponsor Event