CCMA Sponsor Event

CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action

In a world where customer expectations are constantly evolving, delivering seamless, personalised experiences is no longer a nice-to-have; it’s a necessity. Join evcoms and NiCE for an exclusive breakfast briefing as we explore how leading organisations are transforming their customer journeys using innovative tools and data-driven strategies. You will discover how to simplify operations, empower agents, and drive meaningful outcomes through intelligent customer experience solution, all without the buzzwords. Through live demonstrations and real-world insights from a NiCE customer, this session offers practical takeaways to future-proof your CX strategy.