Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

It's tough out there in the CX space - customer demands are growing faster than your budget and resources, but you still need to deliver the level of service they expect. To keep up with demand, organisations are turning to AI and CX Automation, and enjoying unrivalled CX potential that wows customers and delivers enterprise-wide benefits.

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Webinar 12 noon

CCMA Sponsor Event

CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.

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Workhuman, Unit 18 Beckett Way, Park West Business Park, Dublin 12, D12 R297.

CCMA Member Forum

CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner

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Dean Hotel, 33 Harcourt Street, Dublin 2.

CCMA Sponsor Event

Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation

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Telus International, North Dock, Dublin 1, D01 X7H6.

CCMA Member Forum

CCMA Members Forum - TELUS International - Emerging Trends & Innovations: Shaping the Future of CX in Ireland

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One Microsoft Place, South County Business Park, Carmanhall, Leopardstown, Dublin, D18 P521.

CCMA Sponsor Event

CCMA Sponsor Event - NICE, Microsoft and IBM - Mastering the Art of Contact Centre Talent Retention in the AI era.

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The River Lee Hotel, Cork.

CCMA Member Forum

CCMA Members Forum - Cork CX Showcase

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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Workshop - Social Housing – Developing a differentiated service that drives value for Tenants and the Board.

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