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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Past events

16th February, 2022

Webinar 2 p.m.

CCMA Sponsor Event - Workair Series featuring 8x8 - Optimising Remote and Hybrid Workforces

CCMA Sponsor Event

CCMA Sponsor Event - Workair Series featuring 8x8 - Optimising Remote and Hybrid Workforces

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02nd February, 2022

6 p.m. GMT

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

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27th January, 2022

Webinar 5 p.m.

Sponsor Webinar - Talkdesk - How Emerging Technologies can elevate CX in Financial Services

CCMA Sponsor Event

Sponsor Webinar - Talkdesk - How Emerging Technologies can elevate CX in Financial Services

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27th January, 2022

Webinar 10 a.m. GMT

CCMA Sponsor Webinar - Jabra - Collaborate Anywhere How To Successfully Connect Your Hybrid Workforce

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - Collaborate Anywhere How To Successfully Connect Your Hybrid Workforce

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26th January, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

CCMA Workshop

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

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21st January, 2022

Webinar 11 a.m.

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

CCMA Member Forum

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

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