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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Past events

02nd December, 2021

On Line Workshop 10 a.m. - 1 p.m.

CCMA CX Masterclass 3 - W5 - Mobilising CX - Making Things Happen

CCMA Workshop

CCMA CX Masterclass 3 - W5 - Mobilising CX - Making Things Happen

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01st December, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 4 - Team Engagement & Motivation

CCMA Workshop

CCMA Leadership Development Workshop 4 - Team Engagement & Motivation

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25th November, 2021

Aviva Stadium Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2021

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2021

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19th November, 2021

Webinar 2 p.m.

CCMA Irish Customer Contact & Shared Services Awards 2021 - Announcement of Nominees

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2021 - Announcement of Nominees

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19th November, 2021

Webinar 11 a.m. - 12 noon

CCMA Ask the Expert Series - How to present with clarity, conviction and impact in a virtual world - Presented by Barbara Moynihan - On Your Feet

CCMA Workshop

CCMA Ask the Expert Series - How to present with clarity, conviction and impact in a virtual world - Presented by Barbara Moynihan - On Your Feet

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10th November, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 3 - How to Manage Tough Conversations in Today’s Workplace

CCMA Workshop

CCMA Leadership Development Workshop 3 - How to Manage Tough Conversations in Today’s Workplace

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