shape
shape

Events calendar

S M T W T F S
29
30
31
1
2
3
4
5
6
7
8
9
10

Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

11
12
13
14
15
16
17
18
19
20
21
22
23

Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

24
25
26
27
28
29
30

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

31
1

Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

Read More Book now

30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

Read More
Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

Read More
Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

Read More
Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

Read More
Book now

Past events

19th March, 2021

Webinar 11 a.m.

CCMA Members Forum - More automation or more conversation or both? Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Members Forum - More automation or more conversation or both? Cormac Murphy Ennovate Consulting

View Webinar

10th March, 2021

Webinar 11 a.m.

CCMA Celebrating International Women’s Day 2021 - Choose to Challenge

CCMA Member Forum

CCMA Celebrating International Women’s Day 2021 - Choose to Challenge

View Webinar

05th March, 2021

Webinar 11 a.m.

CCMA Member Forum - AIB - Lessons Learned in Leadership

CCMA Member Forum

CCMA Member Forum - AIB - Lessons Learned in Leadership

View Webinar

26th February, 2021

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Coaching - Alison Creed - The Coaching Creed

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Team Coaching - Alison Creed - The Coaching Creed

View Presentation Deck

24th February, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

CCMA Member Forum

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

View Webinar & White Paper

24th February, 2021

AGM 4.30 p.m.

CCMA Annual General Meeting Webinar

CCMA Member Forum

CCMA Annual General Meeting Webinar

Read More