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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Past events

24th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - BT - The ‘D’s shaping the future of work: how global Disruption, Dolly, Dilbert and Droids are all reshaping the Digital Workplace

CCMA Sponsor Event

CCMA Sponsor Webinar - BT - The ‘D’s shaping the future of work: how global Disruption, Dolly, Dilbert and Droids are all reshaping the Digital Workplace

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19th June, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Eric Mullane Virgin Media Ireland

CCMA Member Forum

CCMA Ask the Expert - Eric Mullane Virgin Media Ireland

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17th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Eleven - New CX Strategies for Overcoming Uncertain Times - 17th June 2020

CCMA Sponsor Event

CCMA Sponsor Webinar - Eleven - New CX Strategies for Overcoming Uncertain Times - 17th June 2020

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16th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Fiona Buckley - Authentic Leadership to create true Followership

CCMA Member Forum

CCMA Community Chat - Fiona Buckley - Authentic Leadership to create true Followership

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12th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Chris Paul - CEO Avantcard

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Chris Paul - CEO Avantcard

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10th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - BT - The Autonomous Customer 2020: Consumer Trends Shaping The Future Of The Contact Centre.

CCMA Sponsor Event

CCMA Sponsor Webinar - BT - The Autonomous Customer 2020: Consumer Trends Shaping The Future Of The Contact Centre.

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