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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Book now

Past events

29th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You During Covid 19 - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

CCMA Member Forum

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You During Covid 19 - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

View Webinar

28th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Rethinking the Office - Physical & Virtual - Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat - Webinar - Rethinking the Office - Physical & Virtual - Alison Creed The Coaching Creed

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24th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Annette Hickey, VP Global Customer Solutions EMEA PayPal

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Annette Hickey, VP Global Customer Solutions EMEA PayPal

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22nd April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Poly - Making Remote Work - lessons learnt from a decade of Smarter working at Poly

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly - Making Remote Work - lessons learnt from a decade of Smarter working at Poly

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21st April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Supporting the mental health of your team during Covid 19 and planning for a phased return to the workplace

CCMA Member Forum

CCMA Community Chat - Webinar - Supporting the mental health of your team during Covid 19 and planning for a phased return to the workplace

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17th April, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Mark Cullen, Customer Experience Specialist, Zill.

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