shape
shape

Events calendar

S M T W T F S
29
30
31
1
2
3
4
5
6
7
8
9
10

Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

11
12
13
14
15
16
17
18
19
20
21
22
23

Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

24
25
26
27
28
29
30

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

31
1

Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

Read More Book now

30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

Read More
Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

Read More
Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

Read More
Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

Read More
Book now

Past events

15th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - ServisBOT - Spin up a Bot in 48 hrs to Deflect Calls and Automate Responses: The AA Story

CCMA Sponsor Event

CCMA Sponsor Webinar - ServisBOT - Spin up a Bot in 48 hrs to Deflect Calls and Automate Responses: The AA Story

View Webinar

14th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Effectively Managing Remote Service Teams - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Community Chat - Webinar - Effectively Managing Remote Service Teams - Cormac Murphy Ennovate Consulting

View Webinar & Presentation

09th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Mindfulness Moments - 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Mindfulness Moments - 11 a.m.

Read More

08th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - ConnexOne - Why PCI-DSS is becoming invaluable to the future of the economy

CCMA Sponsor Event

CCMA Sponsor Webinar - ConnexOne - Why PCI-DSS is becoming invaluable to the future of the economy

Read More

07th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Leading your Virtual Team - The New Normal - Alison Creed, The Coaching Creed.

CCMA Member Forum

CCMA Community Chat - Webinar - Leading your Virtual Team - The New Normal - Alison Creed, The Coaching Creed.

View Webinar

03rd April, 2020

Webinar

CCMA Community Chat - Webinar - Ask the Expert - John Riordan, Director of Support, Shopify.

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - John Riordan, Director of Support, Shopify.

View Webinar