shape
shape

Events calendar

S M T W T F S
26
27
28
29
30
31
1
2
3
4
5

IDA HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Members Forum - Building a Successful Inside Sales Organisation

6
7
8
9
10
11
12

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

13

Lawlors Hotel, Naas, Co. Kildare.

CCMA Sponsor Event - NICE - The Power of Knowledge in Customer Experience

14

Webinar 2.00 p.m.

CCMA Sponsor Webinar - ServisBot - From Intelligent Voice Assistant’s to Copilots: Unlocking the Potential of Private Large Language Models

15
16
17
18
19
20
21
22
23
24
25
26
27
28
1

Upcoming events

05th February, 2025

IDA HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Member Forum

CCMA Members Forum - Building a Successful Inside Sales Organisation

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

13th February, 2025

Lawlors Hotel, Naas, Co. Kildare.

CCMA Sponsor Event

CCMA Sponsor Event - NICE - The Power of Knowledge in Customer Experience

14th February, 2025

Webinar 2.00 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - ServisBot - From Intelligent Voice Assistant’s to Copilots: Unlocking the Potential of Private Large Language Models

05th March, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

12th March, 2025

Aviva Stadium, Dublin.

CCMA Sponsor Event

CCMA Sponsor Event - Verint - CX Solutions Clinic

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

Past events

14th June, 2024

Webinar 11.00 a.m. to 11.30 a.m.

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

CCMA Sponsor Event

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

Read More

05th June, 2024

ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Members Forum - ptsb - Delivering on our CX Ambition

CCMA Member Forum

CCMA Members Forum - ptsb - Delivering on our CX Ambition

Read More

30th May, 2024

Uniquely, Finnabair Estate, Dundalk Co. Louth, A91 AP96.

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

CCMA Member Forum

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

View Presentation

23rd May, 2024

Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

CCMA Member Forum

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

Download Presentations

14th May, 2024

Vodafone, 10 Mountainview, Leopardstown, Dublin 18.

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

CCMA Sponsor Event

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

Read More

08th May, 2024

Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

CCMA Member Forum

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

Read More