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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Past events

04th March, 2020

Dublin

CCMA Workshop - Coaching for results in a CX environment

CCMA Workshop

CCMA Workshop - Coaching for results in a CX environment

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19th February, 2020

Dublin.

CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results

CCMA Member Forum

CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results

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30th January, 2020

Dublin

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

CCMA Sponsor Event

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

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08th January, 2020

Dublin

BT Nextipedia - A New Symposium for World Leaders in Tech Innovation

BT Nextipedia - A New Symposium for World Leaders in Tech Innovation

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04th December, 2019

Dublin

CCMA Ireland Ltd - Annual General Meeting 2019.

CCMA Member Forum

CCMA Ireland Ltd - Annual General Meeting 2019.

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28th November, 2019

Dublin

CCMA Sponsor Event - An introduction to how the Connex One solution can Increase Customer Satisfaction and Staff Retention. 

CCMA Sponsor Event

CCMA Sponsor Event - An introduction to how the Connex One solution can Increase Customer Satisfaction and Staff Retention. 

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