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Events calendar

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Aviva Stadium, Dublin.

CCMA Sponsor Event - Verint - CX Solutions Clinic

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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Radisson Blu, Golden Lane, Dublin.

Sponsor Breakfast Briefing - CallMiner - Unlocking the Power of Your Data: Enhancing CX & EX While Driving Operational Excellence

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Republic of Work, 12 South Mall, Cork, T12 RD43.

CCMA Sponsor Breakfast Briefing - Impetus - Living With AI - How to Perform while You Transform

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The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

Sponsor Breakfast Briefing - ServisBot - Customer Service, Reinvented: How Generative AI Assistants & Copilots Are Changing the Game.

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Upcoming events

20th March, 2025

Radisson Blu, Golden Lane, Dublin.

CCMA Sponsor Event

Sponsor Breakfast Briefing - CallMiner - Unlocking the Power of Your Data: Enhancing CX & EX While Driving Operational Excellence

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25th March, 2025

Republic of Work, 12 South Mall, Cork, T12 RD43.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Impetus - Living With AI - How to Perform while You Transform

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Book now

27th March, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

Sponsor Breakfast Briefing - ServisBot - Customer Service, Reinvented: How Generative AI Assistants & Copilots Are Changing the Game.

Read More
Book now

02nd April, 2025

Virgin Media Ireland, LEDP, Roxboro RD, Limerick V94 C66H.

CCMA Member Forum

CCMA Members Forum - Virgin Media - Transforming Customer Experience and Operational Efficiency: How Virgin Media Leverage Case Management

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Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Book now

30th April, 2025

Talbot Hotel Stillorgan, Stillorgan Rd, Stillorgan, Dublin, A94 V6K5.

CCMA Sponsor Event

Sponsor Workshop - Digital Transformation: Achieving 90% Online Services by 2030.

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22nd May, 2025

Radisson Blu, Golden Lane, Dublin.

CCMA Sponsor Event

CCMA Annual Conference 2025

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Past events

11th September, 2024

Gas Networks Ireland, Network Services Centre, St. Margaret's Road, Finglas, Dublin.

CCMA Members Forum - Gas Networks Ireland - Best CX Award Winners Showcase - To be at the heart of Ireland’s energy future

CCMA Member Forum

CCMA Members Forum - Gas Networks Ireland - Best CX Award Winners Showcase - To be at the heart of Ireland’s energy future

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23rd July, 2024

Webinar 12 noon

CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams

CCMA Sponsor Event

CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams

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28th June, 2024

Webinar 12 noon

CCMA Irish Customer Contact & Shared Services Awards 2024 - Judges Call

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2024 - Judges Call

View Webinar Recording & Presentation

26th June, 2024

Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

CCMA Member Forum

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

View Presentation

19th June, 2024

Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

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14th June, 2024

Webinar 11.00 a.m. to 11.30 a.m.

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

CCMA Sponsor Event

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

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