shape
shape

Events calendar

S M T W T F S
29
30
31
1
2
3
4
5
6
7
8
9
10

Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

11
12
13
14
15
16
17
18
19
20
21
22
23

Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

24
25
26
27
28
29
30

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

31
1

Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

Read More Book now

30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

Read More
Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

Read More
Book now

13th February, 2025

Lawlors Hotel, Naas, Co. Kildare.

CCMA Sponsor Event

CCMA Sponsor Event - NICE - The Power of Knowledge in Customer Experience

Read More
Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

Read More
Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

Read More
Book now

Past events

18th September, 2018

CCMA Oracle Sponsor Workshop The 5 Steps of Digital Transformation A hands on Workshop

Read More

13th September, 2018

CCMA Sponsor Event & BBQ Welltel Enterprise The Changing Role of the Contact Centre in a Digital World

Read More

07th September, 2018

Dublin

CCMA Sponsor Event

CCMA Sponsor Event Microsoft - Transforming the Customer Service Experience with AI.

View Presentation

05th September, 2018

Limerick

CCMA Members Forum - Virgin Media - Creating Red Hot Customer Experiences by Making Good Things Happen

Read More