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Events calendar

January 2025
January 2025
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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

Past events

20th November, 2024

Webinar 9.30 a.m. to 10.30 a.m.

CCMA Members Forum - Menopause at Work - Insights & Learnings

CCMA Member Forum

CCMA Members Forum - Menopause at Work - Insights & Learnings

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14th November, 2024

Clayton Hotel, Burlington Road, Leeson Street Upper, Dublin 4.

CCMA Sponsor Breakfast Briefing - Quality Redefined: Navigating the New Era of Contact Centre Excellence

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Quality Redefined: Navigating the New Era of Contact Centre Excellence

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24th October, 2024

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

Sponsor - Breakfast Briefing - Calabrio - Best practices for maintaining Advisor Well-being and Morale

CCMA Sponsor Event

Sponsor - Breakfast Briefing - Calabrio - Best practices for maintaining Advisor Well-being and Morale

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17th October, 2024

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Breakfast Briefing - Workair - CX First Contact: Discover how PrePayPower innovate to deliver exceptional customer satisfaction

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair - CX First Contact: Discover how PrePayPower innovate to deliver exceptional customer satisfaction

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15th October, 2024

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Member Briefing - How AIB Used Complaint Handling To Drive Customer Loyalty

CCMA Member Forum

CCMA Member Briefing - How AIB Used Complaint Handling To Drive Customer Loyalty

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10th October, 2024

The Convention Centre Dublin

CCMA Sponsor - AWS Cloud Day

CCMA Sponsor Event

CCMA Sponsor - AWS Cloud Day

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