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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Upcoming events

23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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30th January, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Book now

Past events

04th May, 2023

Webinar 12 noon

Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!

CCMA Sponsor Event

Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!

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26th April, 2023

PayPal, Ballycoolin Business Park, Blanchardstown, Dublin 15.

CCMA Members Forum - PayPal - How we make Every Customer Smile

CCMA Member Forum

CCMA Members Forum - PayPal - How we make Every Customer Smile

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20th April, 2023

BT, 2 Grand Canal Plaza, Grand Canal, Dublin 4.

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

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19th April, 2023

Dublin

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

CCMA Workshop

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

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29th March, 2023

Webinar 11 a.m.

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

CCMA Sponsor Event

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

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22nd March, 2023

Webinar 11 a.m.

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

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