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Events calendar

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Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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Dublin City Centre.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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Upcoming events

10th January, 2025

Webinar 12.00 p.m.

CCMA Member Forum

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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23rd January, 2025

Dublin City Centre.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

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Book now

12th February, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.

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Book now

13th March, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.

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Book now

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Past events

19th April, 2023

Dublin

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

CCMA Workshop

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

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29th March, 2023

Webinar 11 a.m.

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

CCMA Sponsor Event

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

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22nd March, 2023

Webinar 11 a.m.

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

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15th March, 2023

Webinar 11 a.m.

Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience

CCMA Sponsor Event

Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience

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10th March, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

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08th March, 2023

CarTrawler, Classon House, Dundrum Business Park, Dundrum, Dublin D14 KX83.

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

CCMA Member Forum

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

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