Upcoming events
27th March, 2025
The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.
CCMA Sponsor Event
Sponsor Breakfast Briefing - ServisBot - Customer Service, Reinvented: How Generative AI Assistants & Copilots Are Changing the Game - Explore Lessons from AIB’s Contact Centre Transformation
Past events
31st May, 2023
eir, Hibernia House, Cherrywood Business Park, Loughlinstown, Dublin. D18 E440

CCMA Member Forum
CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery
Read More25th May, 2023
Aviva Stadium Dublin

CCMA Member Forum
CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement
View Presentations18th May, 2023
IDA Ireland HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Member Forum
CCMA Members Forum - Delivering on Diversity and Inclusion in a Hybrid World
Read More12th May, 2023
Webinar 11 a.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - Puzzel and Xcentuate - How to make your Contact Centre Profitable
View Webinar Recording04th May, 2023
Webinar 12 noon

CCMA Sponsor Event
Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!
Read More26th April, 2023
PayPal, Ballycoolin Business Park, Blanchardstown, Dublin 15.

CCMA Member Forum
CCMA Members Forum - PayPal - How we make Every Customer Smile
Download Presentation