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Events calendar

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Aviva Stadium, Dublin.

CCMA Sponsor Event - Verint - CX Solutions Clinic

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Radisson Blu, Golden Lane, Dublin.

Sponsor Breakfast Briefing - CallMiner - Unlocking the Power of Your Data: Enhancing CX & EX While Driving Operational Excellence

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Republic of Work, 12 South Mall, Cork, T12 RD43.

CCMA Sponsor Breakfast Briefing - Impetus - Living With AI - How to Perform while You Transform

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The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

Sponsor Breakfast Briefing - ServisBot - Customer Service, Reinvented: How Generative AI Assistants & Copilots Are Changing the Game - Explore Lessons from AIB’s Contact Centre Transformation

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Upcoming events

20th March, 2025

Radisson Blu, Golden Lane, Dublin.

CCMA Sponsor Event

Sponsor Breakfast Briefing - CallMiner - Unlocking the Power of Your Data: Enhancing CX & EX While Driving Operational Excellence

25th March, 2025

Republic of Work, 12 South Mall, Cork, T12 RD43.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Impetus - Living With AI - How to Perform while You Transform

27th March, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

Sponsor Breakfast Briefing - ServisBot - Customer Service, Reinvented: How Generative AI Assistants & Copilots Are Changing the Game - Explore Lessons from AIB’s Contact Centre Transformation

02nd April, 2025

Virgin Media Ireland, LEDP, Roxboro RD, Limerick V94 C66H.

CCMA Member Forum

CCMA Members Forum - Virgin Media - Transforming Customer Experience and Operational Efficiency: How Virgin Media Leverage Case Management

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

10th April, 2025

Qualtrics, Costello House, 1 Clarendon Row, Dublin 2, D02 TA43.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Qualtrics - Exploring Omnichannel Successes in the Contact Centre with Qualtrics and Lloyds Banking Group. 

30th April, 2025

Talbot Hotel Stillorgan, Stillorgan Rd, Stillorgan, Dublin, A94 V6K5.

CCMA Sponsor Event

Sponsor Workshop - Digital Transformation: Achieving 90% Online Services by 2030.

Past events

20th April, 2023

BT, 2 Grand Canal Plaza, Grand Canal, Dublin 4.

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

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19th April, 2023

Dublin

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

CCMA Workshop

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

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29th March, 2023

Webinar 11 a.m.

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise  customer engagement, drive efficiency  & deliver exceptional CX

CCMA Sponsor Event

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

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22nd March, 2023

Webinar 11 a.m.

CCMA Community Chat Webinar -     How to develop your  Emotional Intelligence -  Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

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15th March, 2023

Webinar 11 a.m.

Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience

CCMA Sponsor Event

Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience

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10th March, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

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