CCMA Members Forum - Building a Successful Inside Sales Organisation
Date: 05/02/2025
Venue: IDA HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.
At this CCMA Members Forum we will hear from industry experts on building a successful inside sales organisation. We will consider structures, technology, people and process.
Specific Topics for Discussion include:
- Recruiting for Sales.
- Skills Development & Sales Coaching.
- Process, data management and best practice.
- Technology, Tools, Automation & What AI Offers.
- AI Enhanced Lead Generation & Qualification, Predictive Lead Scoring & Automated Prospecting.
- Personalisation & Customer Engagement.
- Key Metrics for Success including Target Setting.
- Performance & Customer Insights, Measurement and Reporting.
- Establishing a Revenue Operation and running at scale.
- Renumeration, incentives and bonuses.
- Culture & Employee Engagement.
- Change Management & Adoption.
- ROI.
Our Panellists:
- Oisin Connolly – Senior Sales Director, Concentrix.
- Colm O'Brien - Ex PayPal, Vodafone, SSE and British Telecom.
- Siobhan O'Shea - Director Scaled Business Success, Indeed.
Who Should Attend
- Sales Leadership of both in-house and outsourced vendors.
- Leadership teams of Revenue , Business and Sales Operations.
- Sales Professionals.
- Marketing Teams.
- Customer Operations.
- IT Team.
This event will commence at 9.00 a.m. with networking, our panel discussion will start at 9.30 a.m. and the event will conclude at 11.00 a.m.
Reserve a Place at This Event
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