CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre
Date: 23/01/2025
Venue: Dublin City Centre.
Join us at our first in person event of the 2025 at which we will discuss all things AI. At this breakfast briefing we will explore where AI is at the heart of our contact centre innovation and how this revolution will change everything .
Learn How
- Your customers can experience seamless interactions with AI-driven conversational intelligence.
- To Empower agents with real-time AI assistance for faster, accurate responses.
- Discover AI-powered analytics for proactive customer experience management.
- Consider Trust & Security – Your organisation has 1 reputation.
- Cisco's AI Responsibility Framework which is based on six core principles: transparency, fairness, accountability, privacy, security, and reliability.
Ask - Cisco experts all those burning questions you and your organisation may have
We are delighted to be joined by an impressive panel of speakers including:
- Keith Griffin - Cisco Fellow & Site Leader Cisco Galway.
- Mags Moran - Product Manager Cisco Systems
- Trevor Geraghty - Account Executive Collaboration
This is a breakfast briefing commencing at 9.00 a.m. and concluding at 11.00 a.m.
Please note competitors to Cisco are kindly requested not to register to attend this event.
Reserve a Place at This Event
If you would like to book a place at this event, please click on the button below.