CCMA Sponsor Event - Verint - CX Solutions Clinic
Date: 12/03/2025
Venue: Aviva Stadium, Dublin.
Join us for the Verint CX Solutions Clinic in collaboration with the CCMA Ireland at the iconic Aviva Stadium in Dublin. This exclusive morning event offers a unique opportunity to dive deep into Verint’s innovative platform. The event will kick off with a keynote address highlighting the latest advancements and capabilities of Verint’s solutions. A special customer speaker will share their firsthand experience and success story with Verint’s platform.
Following the keynote, attendees will have a 1.5-hour window to network and engage in hands-on demos with Verint experts during our Clinic Time. Enjoy a complimentary breakfast and coffee as you explore the practical applications and benefits of our cutting-edge technology.
The event will conclude with a closing keynote, summarising the insights and takeaways from the morning’s activities. Don’t miss this chance to connect, learn, and be inspired by the future of customer engagement.
Agenda
- 09:00-09:30 | Registration and Refreshments: Start your day with a warm welcome and a chance to network over coffee and light snacks.
- 09:30-09:40 | Opening Remarks: Introduction and overview of the day’s agenda.
- 09:40-10:00 | Verint Keynote: “It’s Time for CX Automation: Bringing the Vision to Life” – Discover how automation is transforming customer experience.
- 10:00-10:15 | Customer Insights: Hear from a customer speaker about their journey and successes with Verint solutions.
- 10:15-11:45 | Networking and CX Solutions Clinic: Engage with Verint Experts and explore the latest CX solutions in our interactive showcase. Further detail below.
- 11:45-12:00 | Closing Keynote: “AI Business Outcomes, Now™: Maximising CX with the Latest AI Developments” – Learn how to leverage AI to enhance customer experiences and drive business success.
The CX Solution Clinic
During the CX Solutions Clinic 10:10 a.m. -11:45 a.m. is your chance to delve into your CX journey, receive personalised advice, and see demonstrations of solutions tailored to your business challenges. Enjoy a full breakfast while networking and reconnecting with fellow CCMA Ireland members. The four areas available for exploration are:
- 1. Seamless Self-Service: Four Bots, One Unified Journey - Experience effortless self-service with our versatile bots.
- 2. Double Agent Capacity: Verint CoPilot Bots - Watch as our bots cut call durations in half, from 6 minutes to just 3.
- 3. Insightful Interactions: Boost Business Outcomes & Loyalty - Discover how our bots enhance customer loyalty and drive business success.
- 4. Future-Ready Workforce: Predict, Recruit, Empower - See how our bots prepare your team for success with predictive insights and empowerment tools.
Reserve a Place at This Event
If you would like to book a place at this event, please click on the button below.