CCMA Sponsor Webinar - ServisBot - From Intelligent Voice Assistant’s to Copilots: Unlocking the Potential of Private Large Language Modules

Date: 14/02/2025

Venue: Webinar 12 Noon

Join us for a webinar highlighting practical use cases of advanced AI applications powered by Generative AI and Large Language Models (LLMs). We’ll showcase real-world examples of Intelligent Voice Assistants, Realtime Transcription & Summarization, and Agent Copilots and how they are being used to  streamline operations and enhance customer self service interactions. Additionally, we’ll introduce how these applications can generate high-quality data for fine-tuning private LLMs—offering a pathway to building customized, secure AI models for sensitive use cases.

Highlights:

  • Practical Use Cases – Explore real-world deployments of voice AI improving operations and customer self-service.
  • Generating High-Quality Data – Understand how voice AI creates data to fine-tune private, secure LLMs.
  • Path to Private LLMs – Learn steps for building custom models using voice AI-driven insights.

This webinar will commence at 12 noon and conclude no later than 12.45 p.m. 


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