Sponsor Workshop - Digital Transformation: Achieving 90% Online Services by 2030.
Date: 30/04/2025
Venue: Talbot Hotel Stillorgan, Stillorgan Rd, Stillorgan, Dublin, A94 V6K5.
Local governments face numerous challenges in their journey towards digital transformation. From integrating new technologies to ensuring accessibility and efficiency, the path can be complex. To help navigate these challenges and provide immediate solutions, we invite you to our event, Digital Transformation: Achieving 90% Online Services by 2030.
Why Attend?
- Immediate Solutions: Discover practical strategies to overcome current digital transformation hurdles.
- Future Planning: Learn how to set and achieve long-term digital goals.
- Network with Peers: Connect with fellow local government leaders to share experiences and solutions.
- Expert Insights: Gain valuable knowledge from industry experts on overcoming digital transformation challenges.
- Interactive Sessions: Engage in discussions on key topics such as geospatial integration, market testing, and KPIs.
Agenda
- 10:00 – 10:30 Registration and Refreshments
- 10:30 – 10:45 Welcome and Opening Remarks - Dara Kiernan, Founder KPI Consulting.
- 10:45 – 11:15 Local vs Global Market Trends and Challenges - Joe Bourke Managing Director IT Solutions and David Moody)
- We will delve into the current local Irish market trends vs global trends and the challenges faced by councils in adopting digital solutions. We will explore the common pitfalls and how to overcome.
- 11:15 – 11:35 Strategies for Effective Digital Transformation - Ian Robson and David Moody)
- This session will delve into the key strategies necessary for successful digital transformation in local government, specifically:
- Journey not Destination: The six Epochs of Digital Transformation
- Realistic Timelines: Learn how to set achievable timelines for your digital projects, ensuring steady progress and timely completion.
- Budget Considerations: Understand how to plan and allocate budgets effectively to support your digital initiatives without overspending.
- This session will delve into the key strategies necessary for successful digital transformation in local government, specifically:
- 11:35 – 11:50 Coffee Break
- 11:50 – 12:10 Roundtable Discussions Part One
- Engage in focused group discussions on your table, in respect of key digital transformation topics, sharing insights and solutions with peers.
- 12:10 – 12:30 Roundtable Feedback and Panel Discussion - Dara Kiernan, Joe Bourke, Ian Robson and David Moody
- 12:30 – 13:15 Lunch Break
- 13:15 – 14:15 Power Hour - Four engaging quick-fire sessions to re-energise you after lunch
- Out of Hours Services - Dara Kiernan
- Discussion on outsourcing out of hours services and the associated costs. Exploring alternatives like Bots, Portals, and automation to reduce costs.
- Effective Geo Location - Jon Elwood
- This session will emphasise the critical role of geospatial and map integration in digital transformation projects and showcase the solutions available to address these needs.
- 2024 Market Testing Approach by Local Councils in Ireland - Joe Bourke
- Insights from the experience, key factors influencing subsequent actions, and opportunities for improved outcomes.
- Measuring Success – The Critical Role of KPIs - David Moody
- Understand the importance of Key Performance Indicators (KPIs) in measuring the success of digital transformation projects. This session will cover how to set, track, and analyse KPIs to ensure project goals are met.
- 14:15 – 14:30 Coffee Break
- 14:30– 14:45 Roundtable Discussions Part Two
- 14:45 – 15:05 Success Story from a Large UK Council
- 15:05 – 15:20 Panel Discussion
- 15:20 – 15:30 Closing Remarks
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